B12: Benefits Outsourcing - Selecting, Contracting and Managing Service Partners
Benefits Outsourcing - Selecting, Contracting and Managing Service Partners
Take the Guesswork Out of Outsourcing
This course covers the steps for selecting, contracting and managing primarily benefits service partners, with application to other areas of HR and total rewards. Participants will have an opportunity to discuss issues that arise when deciding whether outsourcing a particular function is appropriate for the organization. In addition, the course addresses which type of service partner a company may need, what performance expectations are appropriate and how to know if a service partner’s resources and expertise are appropriate for the organization’s needs.
Gain an understanding of the types of outsourcing.
Learn about service partner selection, examining the situations and needs that drive selection, the processes for identifying suitable service partners and the methodologies for evaluating them.
Find out how to work with consultants, brokers and service partners to design a benefits plan.
Learn the steps involved in negotiating and finalizing a contract, once a suitable service partner is identified.
Learn tips for terminating and re-bidding if the decision is made to end the service partner relationship.
Experience a new way to learn! With 24/7 online access, Blended Learningprovides you with the flexibility and convenience of e-learning AND interaction with colleagues and subject matter experts as you'd experience in a traditional classroom.
Meeting your specific business needs — WorldatWork delivers our popular certification preparation courses, seminars and customized programs to your place of business, anywhere in the world, when you want it…customized to your unique needs.
E-mail onsite@worldatwork.org or call 480-304-6980 to find out how you can bring this class to your location.
Making, documenting and presenting final selection decision
Plan Design Process
Key issues when evaluating benefits plans
Plan design and administration costs
Design components and actuarial assumptions
Presenting key findings
Negotiating and Finalizing the Contract
The letter of intent
The negotiation process
Basic areas of a contract
Appropriate performance measures
Final contract review
Implementation and Transition to a New Service Partner
Planning the transition
Selecting the implementation team
Logistical issues
Communicating the transition
HR’s role
Managing the Relationship
Key things to Look for in a Service Partner
Ensuring an effective partnership
Monitoring accountability
Auditing
Leveraging across the service partner
Changes to the team
Completion of the Contract Term
Common considerations when terminating a contract
Basic options upon completion of contract
Rebidding
Alternatives for streamlining the rebidding process
Strategies for a smooth transition
Who Should Register
This course is designed for middle to senior-level benefits and HR professionals responsible for selecting, contracting and managing outside service partner and consultant relationships.
Please note: If you are purchasing an exam option, you must schedule and complete the computer-based exam within 120 days from the first day of a live instructor-led class or from date of purchase for all self-paced learning packages. Your eligibility expires after 120 days; however, 30-day exam extensions are available for a $150 USD fee when purchased before the original access expires. It is recommended that you complete your exam in a timely manner as exams may be updated without notification. Instructions for scheduling your computer-based exam will be provided at purchase. Learn more at www.worldatwork.org/cbt. Self-study materials and all e-learning product purchases are nonreturnable.
WorldatWork classroom locations offer e-course materials technology to participants. Your certification course materials (and BAII calculator, if applicable) will be available for pick up on site the day of the course. For two-day courses, you may access the e-course materials PDF two weeks prior to the course start date or upon registration if you register within two weeks of the course.
E-learning course purchasers now have the option of print or e-course materials. Those who choose the e-course materials option will receive the materials electronically for the length of your e-learning program. Those who choose the print version of the course materials will receive it 5-7 days after date of purchase. 30-day extensions of e-learning access are available for a fee if purchased before original access expires.
Blended Learning e-course materials can be found within the product and will be available for the length of the course.
Please visit www.worldatwork.org/seminars to download course material amendments, view class rosters and to find out what to bring to your class.
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Class discussion board allows access to peers and subject matter expert
Study when time allows
Integration of group and independent study
No “out of office” time needed
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